Returns & Exchanges

At Laverne Trading, we want you to be completely satisfied with your beauty experience. If a product doesn't meet your expectations, you can return it within 30 days of purchase for a full refund or exchange.

1

Initiate Your Request

Log into your account or visit our returns portal with your order number and email address to start the process.

2

Pack Your Items

Securely place the unused or gently used products in their original packaging to ensure they are protected during transit.

3

Attach the Label

Print the prepaid shipping label provided via email and affix it to the outside of your return package.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing